Came in for an oil change and tire rotation. The service was good, the people are friendly. I am told right off the bat, that even though I pay extra every month for additional services to be done to my vehicle at no cost, like tire rotations that I would soon be due for my 3 year maintenance (the clock on this starts ticking when the dealership takes delivery, not when the vehicle was purchased), which costs more than $300. The car is a lease and will be turned after 4 years. Wouldn’t it make more sense to build this cost in to the lease so people actually do it? It makes me think twice, (besides bad experiences I’ve had purchasing a used car from this dealership), about ever buying a used VW. I’m sure that most leasers wouldn’t pay this money a short year before they turn the vehicle in.
Tried to start the engine and the dashboard was flashing. This was a new experience for us and had it towed to the dealership. Turns out that the battery failed and replacing it was the answer. We were in the warranty period and was no charge.
Customer service was outstanding from management all the way down the line couldn't ask for anything better or received service like this f as ntastic lokey
Antonio was professional and personable from the minute I walked in the door. I opted to wait while my car was being serviced. Even though they were fairly busy that morning, he kept me update on the progress and gave me honest feedback as to the time it would take to finish. While I only worked with Antonio, I observed other employees providing the same level of service to other customers.
If you’re looking for something well-loved, something with a little more character, then our used Volkswagen models are sure to please. Your satisfaction is our goal with any in our wide selection of used vehicles, so leave your lemon-related fears at the door and come find that perfect pre-owned gem you’ve been searching for.
Commitment to your new Volkswagen from Lokey Volkswagen continues after you drive it out of our showroom for the first time. We want to make sure you get the most out of your vehicle and enjoy it for many years to come. You can find that support in the form of Volkswagen parts for your vehicle needs. And, if we don’t have them, we’ll order them for you. There’s also car service from our team of maintenance specialists who will have your vehicle primed to perform at all times with routine repairs, checkups, and more.
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727-799-2151
Call Now27850 US Highway 19 North • Clearwater, FL 33761
Get DirectionsOpen Today! Sales: 9am-8pm
Open Today! Service: 7:30am-7pm
Open Today! Parts: 7:30am-7pm
Phone: 727-799-2151
http://maps.google.com/?q=27850%20U.S.%20Highway%2019%20North%2C%09FL%2C%20Clearwater%2C%20FL%2033761
