Customer Testimonials
Excellent customer service. Professional knowledgeable. I’m satisfied with the quality of service I received I’ll surely recommend Lokey Volkswagen
I was considering buying of ID4, and was helped initially by Geneva, then later by Tom Suggs. I was happy to deal with both of them, as well as the dealership's management and F&I team. Geneva explained me all options and difference between trims, helped to preorder. Tom also gave me great introduction in Volkswagen, and navigated me through purchase process. He answered all my questions and provided flexibility in my choices. He provided me with all paperwork and told me when to come for free post-purchase service. At the end, I'm happy owner of Volkswagen ...
Great service as always. I wish the lobby would get a facelift 🙃.
Sales advisor Joe Haig and Service Advisor Eric Northcraft are exceptional. They’re always willing to answer a question, help with a problem, etc…. It’s always a great experience at Lokey VW due to them. There are a few VW dealerships closer to my home but because of those two gentlemen Lokey VW is well worth the trip for me.
Service team is friendly & efficient
I bought a new tire (due to a nail) from Lokey. I was in Clearwater visiting family. The exact same day I drove home to Orlando only to find ANOTHER nail in my brand new tire. So, needless to say, I was very upset. I drive back over to Lokey three weeks later to bring my car back in, hoping for the best (that they could patch it) but expecting the worst (that I may need to pay for another new tire). Gene, my service advisor, was my literal angel that day. He called me initially to tell me they ...
definitely recommend going there
Buying a car is always a crazy process for anyone. Liz and the team go out of their way to make sure you are at an ease of mind. I really appreciate all that they do to make sure you are in the best fit.
I was so impressed with how well Eric communicated with me and then with my husband, who is in Maine right now. Everything was well done. And the gentleman who checked me out when I went to pick the car up was so very accommodating. I hate to complain about anything, as this would have been a bonus, but was told on the phone that you even washed the car, when indeed, it must have been overlooked. Still and all, Lokey VW is the best!
Good experience all in all, wishbthey had have the blue color in the VW I originally wanted , but maybe next time I lease an EV I can get the color I want.
I’m blessed and thankful for your assistance! I wanted a used car and left with a 2023 💪🏽
it was a pleasant working with your staff for the purchase of this vehicle. Very professional and caring. My credit score didn’t help, but I will refinance. Both Mike and Tyler were excellent.
Sales person was amazing
Great Experience from all levels, Joe Haig, Kyle Childers were Phenomenal in all Aspect's, Thank you
I had a great experience purchasing my Atlas Cross Sport at Lokey Volkswagen. Ask for Joe Haig, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. In addition, Kyle Childers and Taylor Khatibi on the finance end, were so informative and patient with all of my questions and getting the numbers where they needed to be to close the deal. I would highly recommend Lokey Volkswagen to anyone. Thanks guys, I absolutely love my new car!!!
Austin was fantastic! He had my interest in mind while getting the deal done. Highly recommend!!
Easy buying experience. Knowledgeable staff and comfortable environment
This was our second purchase through Lokey VW and as long as we need a car, they will be who we choose to buy through. Working with Matt Haley and the whole team was the optimal car buying experience. He found the perfect SUV for myself and my daughter and we couldn't be happier!
Sales Agent approached immediately upon arrival and greeted us with a warm welcome while we were looking at a vehicle, although the vehicle was not available for purchase there was another vehicle that was satisfying so we were able to come to a great agreement and deal.
Service was good until the sale was completed. They never paid off my old car loan and have been hard to get ahold of after the fact.
It was a very good experience I would recommend to my friends and Joe did a great job!
Mike was very professional as was the rest of the staff. Definitely enjoyed the buying experience and all of the follow up. Buying a car can be intimidating, but I didn’t feel like that at all during the entire process. Love my vehicle.
Brian in VW service is awesome! Very knowledgeable and very helpful.
Extremely warm and welcoming. My sales agent Joe H. Actually listened to what I wanted and helped me with actually selecting a vehicle that would be best for me without using salesmen pressure that I’ve been use to in the past.
Amazing! couldn’t be happier with my car! Of course, I couldn’t have done this without Kyle!! Extremely professional and easy to work with. Thank you so much :)!
Joe went above and beyond to get me in the right vehicle. I’ve traded in 2 vehicles at Lokey VW. Joe and his team did everything they could to make sure I was 100% satisfied with my final purchase. Taylor in finance was very transparent and informative about any extra warranties and coverages that were available as well.
Sales professional Joseph Swiger and Sales Manager Michael Moceri are fantastic to work with. They will do their best to complete the sale and work with you, not only for you, but for future sales with your family or friends. Would HIGHLY suggest these men and this dealership
I just bought my 3rd car from Lokey VW. Everytime has been a awesome experience. This last time I had the pleasure of being helped by Austin. He was amazing from the start. He answered all my questions and made sure the process was as smooth as could be and there were TACOS 🌮. 100% recommend getting your next car from Lokey VW.
Accurate, precise, fast and efficient work.
Excellent excellent salesman. Was straight to the point. Did not waste time on making me a great deal.
Joe was extremely outgoing and professional. Going out of his way to spend extra time on the vehicle features, he was pleasant and informative. Joe went out of his way to ensure we were well informed and outlined all the information. All around, it was a fantastic buying experience. The general manager even personally checked in on us. Luis was helpful as well and insured everything was going smoothly. Everyone at Lokey Volkswagen was outgoing and kind!
Matt was very respectful and knowledgeable and help me out a lot throughout the process of getting my car he deserves more than 5 stars!! If anyone goes here ask for Matt you will not be disappointed! He definitely went the extra mile to get me in the car I want! Kyle,Taylor and Matt are the absolute best people to work with!
Great service on my car. The mechanic, Adam was fantastic
Friendly, knowledgeable, and helpful employees.
One of the best dealers I have dealt with in a long time. Joe was honest, helpful, and very easy to talk to. I wouldn’t want to do business with anyone else. Chad in finance was also a stand up guy and made the whole process an awesome experience. I definitely feel well taken care of.
Overall good experience, only thing to improve , would have been nice if thebID 4 specialist was present the day I picked up my ID 4 but not a deal breaker.
Excellent experience and very friendly staff.
My car service was very quick and everyone was friendly!
Thomas Suggs just did an excellent job! Explained the ID.4 in detail and answered any questions. Sets up charging the vehicle at the dealership until I can get the charging unit installed at our home.
Austin was an awesome salesman & so informative & helpful.
My fiancé and I came in two weeks ago to just simply weigh out some options and see what would work for us we have a 2mo old baby so we needed something bigger. We arrived to look around and soon enough Jake the sales agent came out and helped us. He took time to explain things thoroughly, best customer service. He went above and beyond to assist our needs. Jake did a great job in helping us trade in our car and leave with our 2021 Tiguan R-line. Thanks again!!
Austin was top notch. Super knowledgeable and friendly. He made things super smooth. My car buying experience was the best yet because of him.
Christopher provided exceptional communication and understanding during my service appointment.
The staff is friendly; curious and went above and beyond to make sure my family was happy with our purchase. I cannot thank them enough! They are like one big family.. The Lokey team is Awesome!
Go to Austin! He’s the best! Great car buying experience!
Joe Haig was a great help in finding and purchasing my car. If it wasn't for him, I probably would have gone somewhere else.
Fast and friendly service, Joe Haig was honest and prompt on finding the best deal!
Service manager was professional and friendly. Made sure I understood everything. Checked on warranty issues for me. Car was fixed right the first time and done in a timely manner. My only complaint would be that the car wasn't washed and vacuumed like it has been in the past, but they were probably really busy. I am always happy with Lokey VW service. I don't take my car anywhere else.
Everyone met my expectations and needs from working with me via text, phone and my in store visit to pick up my vehicle. They even brought the Atlas to me to test drive because of my busy work schedule.
Service is on time and excellent treatment.
An awesome VW place this Lokey Volkswagen business, used this facility when we are in Largo FL.
Great energy, easy process, Nick smith is an amazing sales person and very easy to work with. Overal 20/10 experience
It has been a pleasure to be a customer and an employee. Thank you very much.
Salesman was knowledgeable about car because of his history in mechanical work. Thanks for everything
My third car from this dealer that continues to provide exceptional service and attention to details
All repairs were done promptly, and Eric is a very good service rep.
I walked up and was greeted by Lizbeth. She was so polite when I approached her and I told her exactly what my needs and goals were. Without hesitation she sat me down and said “Let’s see what we could get you in.” I was very impressed by her professionalism. Not only did she get me into a new car, she was very patient to work with. I also want to give a shout out to Caleb. He helped me with the financing and answered questions right away. I will highly recommend a visit here. They will go above ...
everyone was very professional
My visit was on Jan 27, 2023. I love this place! Matt Normile, & Taylor K were amazing! The sales Manager was amazing! No pressure, just assistance, smiles, football reviews, knowledgable, & thorough. The best customer service care in purchasing a vehicle. They really went all out assisting me. I will definitely bring my daughter here for her new baby(VW). It was like receiving Chick Fil A service in a car dealership! 🙂
My wife & I bought a new Taos today. Throughout the complete process, we were impress with the quality, friendliness and helpfulness of each employee we met. Our salesman, Joe Haig, was/is exceptional. Joe, Thank you for the time you spent with us and for your knowledge and patience.
Great service, Friendly staff, smooth process start to finish, Goes the Extra Mile, Highly Recommend
Dominic listened to my needs and gave what I asked for in my new used car.
Joe Haig was a pleasure to work with. Very friendly and knowledgeable. Everything was quick and easy. Buying out my lease was easier than I thought it would be. Chad McIntyre the finance director was very informative. He definitely know his stuff. Friendly and I did not feel pressured. What a great team. Thanks!
One of the best experiences I’ve ever had a a dealership. They treated me like a human being. Catered to all my families needs. The manager Kyle Childers was very informative in helping make my purchase effortless so much we ended up getting a great deal on the trade we bought : cars. We even got to shake hands with Mr. Lokey. Clean cars clean dealership and soooo many cars to choose from. Must visit before you drive around and get jerked around save your time and money!!!! Lokey for my for and family.
For years I've uded Lokey for their service as it is exceptional.
Sales staff needs to be more friendly to customers weather they are working with you or not
Lokey Volkswagen was the only real dealership that could get me approved for a vehicle. And not just *any* vehicle, I drove off in a 2022 Taos with a full and extended warranty for a low monthly payment. I'm grateful for everyone that helped me and the customer care team. Shout out to Matt Lokey as well! Dom and Julian were my sales team, Caleb was my sales manager that got me approved and Taylor was my finance manager that helped with all the paperwork.
Prompt service good communication and pleasant staff
Andrew sold me the car and i couldn't have asked for a better seller than him
The team at the Clearwater US19 location is always great. They keep my e-golf in top notch shape and are always friendly.
Jake was great! Love our Tiguan! The sales process was smooth and they did great with our financing.
I came in December for an oil change and came back in January to pick up my new Tiguan. Thanks to the amazing support of Austin S. I am back in my new dream vehicle. This is my 4th vehicle in a row from Lokey and the service continues to exceed my expectations. Taylor K. Was also an excellent support to this experience and made my final decision an easy one. I appreciate the Lokey family vibe and will continue to do business in the future. Thanks again AustinS. 🤙🤙🤙
Great experience with sales and finance staff. Very easy process and got what I wanted.
They (sales staff) were very hospitable and made sure all our needs were met. These purchases can be a long and tedious time but they maintained constant contact and did their very best for us! No complaints highly recommended! Thanks to you all!!
Great customer service and by most of the sales team. Specially a young man called Marcus who went all out to help regardless of the fact that he was not my sales person. He displayed a great sense of team work.
Lokey VW purchased our used car and made us the best offer of the 5 car dealers that responded to our ad on Kelly Blue Book. They offered us thousands more than anyone else. Damian and Terrance with the acquisition team were outstanding and helped make the process simple
fast and quick service.
Dominic was very helpful and wonderful to work with on the purchase of our new car. He answered all questions and was very patient during the decision making process.
Dominic was fantastic! Took his time was patient tried to save us money and got us what we wanted ! Highly recommend
Dominic was fantastic ! Very patient and took care of all our needs. I would highly recommend him.
Thank you Matthew and your team for your professionalism. The process was quick and precise. We will recommend your dealership to all of our friends and family.
I had an amazing experience here at Lokey. I worked with Joe Haig and Dominic Giusti who assisted and they found me my dream car (2023 Taos) within my budget!! They were all SO friendly. Chad the financial manager was incredible too and there’s a reason why their staff is so reputable and tenured. I would recommend this dealership any day!
I had a great experience at Lokey. All the staff was incredible and worked within my budget with my dream car! I left more than happy and would recommend this dealership to anyone.
Brought my Passat in for service and wanted to check out getting a new car. The salesperson was Shardai Chaput who was absolutely wonderful. We did come to great agreement without having to sit all day. I wanted to think about it overnight and ended up declining the deal but purely for financial considerations. I am looking at retirement and current auto is all paid for and I am hesitant to take ona car payment. If you go to Lokey be sure to look for her. She’s the young lady with the big smile on her face.
Eric Northcraft worked patiently with a warrantee agent that took 5 days to review a 3 item repair.
Joe was awesome from the get go. He was very personable and professional. I would recommend him to any of my friends or family.