Customer Testimonials
Great team, great service. Been coming here for 20 years and will continue to do so.
Geneva was amazing! I can't say enough good things about her and Bill Carey too.
Professional and calm, great experience! We love Lokey and will recommend others to shop at Lokey!
They were attentive to my needs, however they were not flexible with their pricing to obtain a more affordable monthly payment.
The experience we had with this dealership was a very positive one. Alessio was very helpful in answering every question and concern that we had. He also did everything that he could to get me into the car I wanted. I would recommend him to anyone looking for a vehicle!!!
First time shopping for a car on my own. I visited this dealership in June 2024 and met Less (Alessio) he did everything to help me but at that time I was not where I needed to be. Here we are almost a year later and I walked out with a 2025 brand new car (with paper still on it) thanks to him! He was patient and guided me as much as he could. I would recommend anyone to visit this dealership everyone makes this journey a lot more easier!
Simply Alessio and Lokely team delivered what promised. This is not something you can get any given day. Thanks guys!
Alessio was fantastic throughout the entire process. He handles absolutely everything and went beyond to make sure we had everything we needed. He also made sure the car was taken care of before we picked it up. It was the best experience we’re had when making a large purchase. He was fanatastic!!
Austin and everyone were so helpful to me and helped me find the perfect vehicle.
Great job guys. Very friendly and professional. Can’t ask for better service. Thank you
The Customer Service has gone above and beyond what I’ve ever experienced or expected from a car dealership. In addition to all of that when I got a flat tire, they had me in and out of there within 30 minutes and had a car wash added to it for free of charge, I am so grateful and so impressed with lowkey that I would highly recommend them to anybody looking to purchase a vehicle.
Don’t like the bait and switch by adding administrative fees to the price and not telling me what they were until I showed up. Won’t do business with them again.
Polite people, kind they know what they are doing,they work hard to get u in a vehicle I have no problem coming back to get another car 😎😎😎
They didn't make me feel pressured and when I made my selection they got everything done fast.
I found out they go far and beyond to get your business and help to make sure you get the perfect car with the best deal possible. I waited a few months to get my new car from them, and they stood by my every day.
Great experience! Very helpful with my needs. Dominic and Daniel are so knowledgeable made the process so easy
I had a great experience at Lokey Volkswagen in Clearwater. I traded my 2014 VW and purchased a new 2025 model.
Tamer was very helpful to me in searching for a car. Wonderful communication and dedication to finding the right car for my family.
I love this dealership and Dominic did a great job, I was out of there in 3 hours.
Great place to get and look at cars. Everyone is friendly and willing to work with what you need and want.
Dominic was straight to the point and helped me find the right vehicle for me. Went on a test drive and made the whole process stress free.
I had an easy-going experience and did not feel any pressure at all, it was such a relief. I had a different expectation from my previous experience and Alessio (car salesman) made me feel very comfortable and confident about my 1st volkswagon vehicle purchase, the process was all a breeze. Alessio is very knowledgeable and goes above and beyond for your needs and requests. I appreciated that they were upfront about the pricing and didn't try to push any extra stuff or a car I didn't like. I must mention everyone was very friendly, welcoming, and helpful. I'... Read More DealerRater - May 5, 2025
Danny is extremely friendly and hospitable! He is the reason I come to Lokey VW. Hospitality with a smile is Danny without failure! Thank you for all you do~ Best regards~ Calvin & Alyssa Goodwin
I recently bought a new VW Atlas and was assisted by Alessio. He was so patient and helpful. Was able to answer the many questions I had and was never pushy at all. I didn’t feel pressured to rush the sale and he helped us out over the course of two days. He made the paperwork very quick and easy and the whole process was painless. He was very straightforward and honest and also followed up with me afterward to make sure things were going well with the car. Working with Alessio was a great car buying experience!
Our salesman at Lokey VW was Alessio. He's a really good guy. He didn't pressure us (which was NOT the case with other cars we'd looked at from other dealerships). He's really informative and knows his stuff. He definitely doesn't fit the stereotypical "car salesman" vibe. He really made the whole buying process smooth and hassle-free. We're very happy that we chose Lokey VW because it was just a much better experience than we anticipated. We'd absolutely recommend Lokey (and especially Alessio) to anyone looking to buy a car.
PS...we ... Read More DealerRater - Apr 23, 2025
In and out without a hassle great team! If I ever need another car it will be through this guy!
Alessio was so great with my lease car buyout! He was wonderful to work with -knowledgeable, accommodating, and flexible! Would highly recommend working with him!!
Extremely helpful and very good with assisting during the whole process. So happy with a super recent year vs the old car that we had before. So not a money pit, but a money well invested.
Enjoyed the buying experience not the service. Felt like the run around with my concerns.
Jeremy was very professional and courteous throughout the buying process. He countlessly work around my busy work/life schedule to ensure I had the chance to see the car I was interested in by bringing it to my house. Very responsive while also not being overbearing and constantly apply pressure for me to purchase! Look forward to working with him again!
Dealership was very clean and organized. My sales person was very knowledgeable. The finance person was very nice as well. Both men made this an easy transaction.
The sales rep Joe Haig handled the buying of my car with professionalism and great customer service. Thank you also to Sean who worked hard to get the best financing for me.
Austin is always friendly, knowledgeable, and super helpful! He has gotten myself & 4 family members into new cars within the year. We all trust and appreciate him immensely and wouldn’t want to go anywhere else!!
I was completely impressed by Alessio’s professionalism and customer service . He made buying a car a positive experience and I highly recommend him to anyone looking for a car. I was able to test drive the car I wanted with no pressure to buy the same day. Overall a positive experience.
Tom Suggs was the difference in my buying this car. His patience and guidance throughout the process was exemplary.
Austin made it so easy to get done. Straight forward, and honest. Now I get to come home to a brand new VW!
Austin Surette is such an honest and amazing salesman. Lokey and Austin always goes above and beyond when getting you the vehicle you want.
Everyone is just outstanding at their jobs. Everyone you come across is polite and helpful. The advisors are always on point
Nice environment, nice people, managers, salesperson, service department advisor (Chris), everyone there is a super nice people.
Start to finish this was the best car buying experience I’ve ever had! Absolutely sending all of my people to see Dominic at Lokey. So glad my niece referred me.
Outstanding service, thanks again for another fine VW, I will be back for either another VW or Subaru
Hands down the best experience I have ever had at a dealership. It was a super simple process and not one time did I feel pressured. Alessio went above and beyond to assist us and I can’t express how happy my wife and I are to have had the privilege to work with him. If you are car shopping or even just curious. Make sure to stop by Lokey Volkswagen and see Alessio. You will be in good hands!
Found this car and got a message from Alessio and within the day he got me a great deal on the car went down had the keys and all the paperwork done by the end of the day! Loved the experience and he was great best experience I’ve had with a dealership!
VERY UPSCALE BUSINESS, JOE WAS GREAT, VERY KNOWLEDGE ABLE, EXLPAINED ALL I NEEDED TO GET ME STARTED
Knew his stuff. I was searching for specific models and had questions that typically wouldn't be asked. Austin handled it no problem and assisted where he could
Alessio was super easy to work with and helped me get the deal closed in 2 days. I was able to negotiate a deal I felt great with and it was one of the easiest car experiences I have had.
I had a great experience working with Austin at Lokey Volkswagen. He was attentive, knowledgeable, and professional. He took the time to understand exactly what I was looking for and made sure I was comfortable throughout the entire process.
Excellent Service, extremely customer focus requirements, friendly environment, customer service advisor very knowledgeable and courtesy, manager very attending to customer needs.
Everyone is always helpful. Bill C knows his stuff...Brian in the service department takes care of business in a timely manner 🤠 This is my second purchase and I tell all my friends about Lokey...🤓
Easy friendly cooperative staff.Whole experience was stressless and fast. Everyone was so polite and respectful.
I worked with Alessio to trade in my car and purchase a certified pre owned VW. The process was simple, seamless and stress free. He was very knowledgeable about VW, cars in general and make everything very straight forward. There was a bit of negotiation which was also handled very well. I highly recommend working with Alessio!
Working with the sales rep, Tamer, was very good. The long wait to see the finance people was unacceptable. Alex was good to work with but the wait to see him was over 2 hours...I find that totally unacceptable. When I asked to come back the next day, I couldn't because they had already taken the tag off my old car. You need to fix the wait for the finance associates.
Great service enjoyed the visit and thank everyone for being so nice I would recommend it everyone
I loved my experience purchasing my used vehicle. Tom Suggs was wonderful to work with! However, the financing team was not so easy. After purchasing my car, I was met with a voicemail saying that I needed to come in to re-sign the financing agreement. It was difficult to get a hold of them, especially Alex, and when I did, it was hard to find a time to come in and re-sign. It has also been very difficulty to understand what Alex was saying. I spent all of my afternoon waiting for the financing team to get organized to complete ... Read More DealerRater - Mar 7, 2025
Austin really listened to me. He let Me "try on" a few cars, and got me a great deal on my new ID.4!
Alessio made the stress of car buying nonexistent. He didn’t push and he was very black & white. Highly recommend him for all your car buying needs!!
Less is so much more! Alessio listened to what we wanted, worked quickly to help us achieve our goals, and never once presented himself in an aggressive sales manner. I am looking forward to working with him again! Excellent customer service!
Alessio made our experience painless and insured we got the best possible experience. You can really tell how much he cares by the time he spends to get to know his customers. So much so that we'll surly be picking up another vehicle from him!
Before I purchase my Audi Q3, I viewed a few cars but Alessio was determined to find me a SUV that suited me perfectly. Alessio would check in on me from time to time as he worked diligently to find me what I wanted and as the saying goes, “Third time's the charm!” I am absolutely in love with my Audi… I definitely recommend Alessio, his customer service and satisfaction is his number one priority and that makes him a gem/asset in my eyes!
It was a very relaxed car buying experience also very expedient! Would highly recommend this car dealership.
My husband and I drove from Orlando because of the inventory, price, and sales person. At this dealership they did their best to accommodate what I wanted.
I recently purchased an SUV from Lowkey VW and had the pleasure of working with Alessio. My experience was extremely positive. Alessio was very patient and understanding, especially with my family. He went above and beyond by staying after hours to ensure we got everything we needed. His knowledge of the VW inventory was impressive, and he provided valuable advice throughout the process. I would absolutely recommend Alessio to anyone looking for a great car buying experience!
Both Bill and Trevor were professional and friendly. They were attentive to my every request and question. Mostly, I appreciated that Bill nor Trevor were aggressive. They treated me with respect and gave me the best deal on my new car. This is my 2nd purchase from Lokey. I have enjoyed their excellent service department for 10 years.
Jeremy was one of the kindest, most down to earth car salesman I have ever encountered. From the time we walked in, he made us feel comfortable and never felt pressured to buy. He met all of our requests and went above and beyond to make the car sales a smooth process. We were so happy with the experience we had with Jeremy and Lowkey, we bought two cars from him for my girls! He has continued to check in with our purchase to make sure everything is up to our standards. We highly recommend Jeremy and Lowkey for an ... Read More DealerRater - Feb 26, 2025
I was supposed to have received an extra key for my Car. I was told it would be made for me as part of the deal. I haven't had anyone follow up on that. Contact me at 727 251 6158 to give my my extra key Please
Had a great experience at this dealership with Alessio, he made the hassle of buying a car easier for my wife and I and I appreciated that a lot. Service department was also great in helping with my trade in vehicle.
I would ONLY purchase a VW from Geneva Carr. She has an extensive knowledge base on VWs, which I could tell by her awards and prior communication. It was super easy to build a solid relationship prior to making a huge purchase. When my daughter and I met her during my appointment, it was like greeting an old friend and Geneva NEVER rushed me or my daughter on this decision. We decided on a used and beautiful Tiguan. The process was easy with only a few hiccups but we kept being positive and I went home with the Tiguan that ... Read More DealerRater - Feb 23, 2025
We took 3 months looking at cars at many dealerships in hopes we would find the right deal abs the most knowledgeable sales associate. We found everything at Lokey VW. Alessio has vast knowledge of the VW product. He walked us through every aspect of the Atlas. We feel in love with the car and Alessio. Take time to go and speak with him before you waste any time with someone else.
Professional,friendly and very knowledgeable and helpful I would recommend this person to anyone I know
Alessio was great. His knowledgeable and expertise put me at ease when looking for my new tiguan. I went in looking and he made all the stars align and I left with a new car without any added stress, found at most dealerships. I will definitely be referring people to him.
Mr. Vitello is a professional in his field. He answered all questions regarding the car we wanted to buy. My husband and I drove more than 200 miles to get it. Mr. Vitello had the car ready for us. We are so grateful that we still have professionals like Mr. Vitello in this industry. One does not buy a car every day, but when you do, one needs all the help we can get. Thank you Mr. Vitello for your time and your assistance. We are very happy with our new car.
Geneva and Dominic were great. They understood what we were looking for and went above and beyond to help us. Definitely recommend them.
We did our lease buyout with Alessio. Let me tell you, this guy is one of the few left in the industry that will have clients interest as his priority. From phone interaction to signing paperwork Alessio made the process easy and transparent. I've called about 10 VW dealers and everyone tried to take advantage of my situation and tag on additional fees and packages. I drove an hour to Lokey VW, even though I have few VW dealers here in Bradenton. Thank you Alessio and Lokey VW! You've got a customer for life.
By far one of the nicest places I have gotten a car the sales guy was very understanding on my needs and wants in a car and I was able to leave with car in a day.
Every employee of the dealership is very polite and professional and I enjoyed talking to everyone there.
Buying was fine. But once you purchase a vehicle they take their time paying off my loan for my trade-in 28 days to be exact and I had to follow up multiple times. It's unprofessional
Lokey VW is the only dealership I recommend to my friends and family. Excellent sales and service based on the five vehicle pirchases and post sales service which I've had over many years. Dependable and reliable, Friendly and fair pricing. Post purchase free Lifetime oil changes and the amazing service experience has kept me as a lifetime customer as well!
One of the best buying experiences I’ve had in a long time. ALESSIO is a highly motivated gentleman who made this transaction transparent and smooth. I tried 13 dealerships looking for honesty and no games. The other 13 failed and Alessio was able to capitalize with sincere actions, knowledge of the vehicle, and understanding I was a serious buyer. He showed patience and determination. Thankfully I now own my dream car! Lokey was also very accommodating and helpful from the GM on the floor to the Finance Manager on the back end! Would highly recommend going to Lokey and purchasing a ... Read More DealerRater - Feb 9, 2025
Jeremy stands out as the most exceptional salesperson I've ever had the pleasure of working with during any of our car purchases. His dedication and attentiveness were remarkable; he went above and beyond to ensure that every one of our needs was met. What truly impressed me was the seamless way he managed a surprise for my daughter's birthday. With the support of Jeremy and Lockey’s rest of the team, they executed the entire process flawlessly, creating a memorable experience that we'll cherish forever.
Best car buying experience! Howard and Allesio were extremely helpful and knowledgeable. Howard found the exact car I was looking for!
Nick and Bill took great care of me buying my new car. This is my 2nd car I have bought from Lokey VW and I will continue to buy my cars from them. Great people and great service!
Alessio provided excellent customer service. Upfront and direct. Wasn't just trying to sell a car, but put together the right deal for me. Processed 98% of my sell virtually. No surprises. Will refer anyone I know to Alessio and Lowkey.
I have had an absolutely amazing experience overall during my car buying experience with Lokey VW. Alessio was waiting for me in front of the dealership upon arrival. He listened to all of my wants, needs and concerns. He was very straight forward about pricing and what would be included. Even with all of the changes I continued to make during the process, he was very patient and helpful. We shared that we both had children and that I was a single parent, trying to make the best financial decision possible. I can’t thank him and the dealership enough, ... Read More DealerRater - Feb 4, 2025
Great dealership. I travel out of my area just to visit Lokey to purchase and for car maintenance.
I am a specialist in communications and have worked in commercials and have given training programs in motivation
at U.S. army installations at NATO. I speak French and German as well. This, I have been trained well to adopt well in different cultural environments. My experience with Lokey Volkswagen personal can be undoubtedly rated as no. 1 in Florida. Thank you for a good car and a professional and personable staff who are well trained and know how to carry out their duties and have a sense of responsibility to their clients.
I encourage you to keep up the good ... Read More DealerRater - Feb 1, 2025
Buying a vehicle or any large financial decision has always been something stressful for me. Jeremy’s character was disarming, professional, and personal. One of my biggest pet peeves is a salesman pushing something on you and backing you into a corner about it. Jeremy was none of that. He was not trying to sell me something. He was simply there to answer any questions I had and guide me through the things I was not aware of. I purchased my vehicle a month ago and Jeremy has reached out multiple times checking in on how I am feeling in ... Read More DealerRater - Feb 1, 2025
Austin was great and the management staff was wonderful as well. They did everything they could to help me find the perfect SUV. This is our 4th car that we’ve bought from Lokey.
Bought an ID4 two weeks ago from Austin and service was excellent. He is always available for questions. We would buy again from Austin.
I had a great experience with Trevor at Lokey Volkswagen! He was very informative and made me feel comfortable leasing my first vehicle. And I am absolutely loving my new Tiguan 🙂
We had a fantastic experience working with Alessio at Lokey. From the moment we walked in, he was friendly, knowledgeable, and genuinely eager to help. He took the time to understand our needs and presented us with multiple options, making sure we found the perfect car. We already had good reasons to choose Lokey for our purchase, and Alessio was another great one. His professionalism and easygoing nature made the entire process enjoyable. By the end of the transaction, we felt like we had gained not just a great car, but also a new friend. Highly recommend working with him!
Jeremy has been so helpful and responsive. We had an issue with some of the paperwork that was mailed back. One phone call and he tracked it down and is getting it resolved. Jeremy definitely has been on our side even after the sale.
The People are amazing, energy is amazing, everything is good except for the service department.
Alessio was incredible with helping me put my family in a car that actually fit all of us. He was super responsive and I truly felt he was looking to get me the best deal for my dollar. I couldn't recommend him enough, when I am ready to buy again I know who I want to help me get my car!
They had the VW I wanted I did everything remotely They even delivered the car Easy paperwork fast friendly and efficient
Great listener. Explains everything and made me feel comfortable here knew what I wanted and made it hapoen
Absolutely terrible!!!!!!! Typical used car dealer! Lies upon lies and tried to cheat me! So sad
Geneva Carrs was extremely helpful and did absolutely everything she could to help! Thank you!!!
I had the best car buying experience at Lokey. Joe H, was a great educator. He thoroughly took me through the details regarding finance options, and detailed the features of the car. I would recommend Joe to friends and family for a great car purchase experience. Judy Butler
I went into the dealership, not expecting much like all other dealerships. Geneva and Dominic made this process so easy we were in and out the dealership within two hours. On top of that they gave me and my wife one heck of a package deal that included things that I didn’t even know that was able to be included. I would highly recommend going to Dominic or Geneva if you’re looking for a new or used car.
They do what they say and the salesman that sold us the car really worked with us to provide it on our terms.