So we had a morning, after my husbands car was in another dealership due to a nail in the tire. He dropped me off at work and then got a flat in my Jetta! I was able to call Brian explain what we needed & ask if he could arrange the shuttle to drop off my husband at that location. Brian was very positive & reassuring that he could meet our needs. It’s times like these that I feel privileged to call this WV dealership my service go to place!
Outstanding car buying experience
The service dept team is great. Quick service and does not hard still any recommend services. They make recommendations and let you make the decision and tell you what can wait, what they recommend should be done now and work with you on cost when they can. Overall great service experience.
Antonio got me in and out quickly. I had to get a new battery tires and an oil change, as well as an 80,000 mile service. Lokey did a great job at a reasonable price.
I used to not come to this dealership service center because I would always have problems but now it’s being run much more efficiently and I’m happy every time I go!
This was the best car buying experience we ever had. From the moment sales associate Bob Karpati greeted us till Aldin Bajric completed the financial details we were treated with respect and never felt any sales pressure. We were there to inspect a year old Lexus RX 350 at a VW dealer and Bob knew more about the vehicle features than our last Lexus sales person. If you want a no hassle car buying experience Bob and this dealership if the right one. They have many late model high end vehicles in stock not just VW’s.Thanks for making it a very nice experience Bob & Carole
Very quick service, especially for a busy Saturday. The only reason I didn’t give it 5 stars was that I had asked to have the inside of my car vacuumed. The inside was never vacuumed and the outside wasn’t washed which it usually is. I didn’t go back in because they were super busy. Just a little disappointed, especially since I had cleaned the inside out for this to be done. Other than that everything was great.
It was quick and easy. They had puzzles, coffee and donuts while I waited. They also did a complementary car wash. Antonio was amazing as always.
Had a really good experience after bringing a car many times with issues that I purchased to them, I decided to change cars and they gave me a good deal.
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