Customer Testimonials
Taylor has been there to answer all my questions with so much patience. Thank you.
Danny Wagner , was incredible from greeting me to securing me a ride to tjmax while my car got serviced . I just recently purchased my Volkswagen and I am beyond satisfied with the level of services received from this location .
Experience was great. Service done quickly and got right in. I would recommend to everyone.
Taylor Khatibi was a pleasant, well informed sales consultant. A real pleasure to do business with him. All car dealerships should have people like him as their representatives.
Great place to buy a car
Fast friendly service. Everyone who worked with me to care for my needs did so with a pleasant attitude.
Service Department, was great, an cleaned my vehicle. Thank everyone who serviced my vehicle.
Visit was for something simple, but I was promptly helped and key was programmed quickly. Thank you!
I would just like to thank Matt Lokey, and his entire staff for making me and my wife very happy repeat customers. They went above and beyond to get me a beautiful Tiguan Se with every option that we wanted at the monthly payment that fit our budget !!!! I highly recommend Lokey VW !!!!! Thanks Tom Suggs, Mike Moceri, Matt Lokey, Big Mike Diaz, Tom Suggs and Kyle Childers and Chad McIntyre !!!!!!
The staff was VERY helpful. They could've simply sent me to the person I was working with, but instead they looked up my appointment, verified it, and then sent me to Chris. He was PHENOMENAL! He kept me abreast of the status of my vehicle and gave me realistic time frames. I really appreciate that you're of professionalism. Additionally, the sales staff went above and beyond to get my Wife and I the infirmary we requested about other vehicles we looked at. As long as we're living in the Pinellas County area, there won't be a ...
Very happy with my purchase at Lokey VW. I called and got in touch with Austin. From the beginning the process was very easy and fair with him. I told him everything I wanted/needed and to please have it ready fast. He called me 10 minutes later with a deal. He went above and beyond to make sure I was content with my purchase and even checked on me after the fact to ensure everything was still going well. 10/10 recommended using Austin to get the best deal. I will definitely be back in the future!
overall been great. although took car in for service Sat, they didn't do the car wash, then message came up low tire pressure and next day engine light came on. it's gone now, but monitoring it closely.
This was a great experience from start to finish. Wait time a little long but I understand when people are busy
Thanks to Joe for being so good and patient, I walked out with my dream car for a great price. Beyond happy!
Service dept is Super efficient and timely. Our Sales person, Nick was very helpful, to see that everything was perfect.
Friendly and helpful service
Honest, punctual, hospitable, impeccable customer service, friendly, great experience, made me feel like I mattered
First newer car buying experience and everyone was friendly and I would recommend. Just hope they use better communication to their customers
Friendly, professional mechanics and managers diagnosed and repaired several major issues on my Tiguan…And as the song says “I’m on the road again” Thanks guys!
I definitely recommend Lokey Volkswagen Clearwater. My salesman is there everytime Thomas Suggs. I don't have to worry about a new person each time. I have purchased, sold , and serviced my vehicles thru them for 6 years now. They know me and make the experiences easy and enjoyable. thanks Lokey
Your sales and service departments staff are spectacular, awesome, and I really appreciate them for helping me with my purchase and up keeping of my vehicle. I would like to thank everyone.
Best volkswagen dealer in the area. Will be back even though we have another dealer that’s closer
My sales guy Joe Haig very informed about the cars, friendly reliyble and fast. I wold sugest to all my friends for the sevices at Lokey Wolkswagen
Every one is nice my service was great didn't take much time they provided Everything u needed.
Always, professional, helpful and courteous. Even late Saturday afternoon. Great Team and Dealership. Thank you for your help!
Overall great/easy experience. Did it mostly online. The car looked like it was cleaned when I received it but not very well.
The dealership service was great. Nice waiting area with refreshments and seating. Service was fast. And done right
Staff was attentive to my needs and found a perfect match! Follow up service was equally stellar.
I recently bought a VW Tiguan from the Clearwater dealership and it was a pleasant experience. Our associate Julian was great, pleasant and attentive. The only thing I would say as a recommendation for improvement is to remove reconditioning fees as they should not be included in the sale of the vehicle and it would’ve been nice for the finance department to have reviewed the interest rate before drawing up all documents. Luckily I got a good interest rate for perfect credit but it could’ve been discussed more thoroughly. They just assumed that it was a done deal ...
Always easy to get appointments.Everyone friendly and knowledgeable.If they don’t know answer will find some one that does
Brian was excellent when he started several years ago. Now he pills off max from client. He never answers calls, I had to complain. Once I told him he charges me for product twice as much as on their part sale online of the dealership. He right away talked to parts department and they made prices invisible for customer. Choosing him as advisor, be ready to overpay.
They always do a superb job with any service needing to be done. Thank you
The men managing the service department are the best. Professional - courteous- knowledgeable seems to be their goal
Great service, very knowledgeable staff. Always friendly and attentive. Convenient shuttle service for a ride to and from anywhere needed
Brian from service was a great help and a pleasure to work with.
Joe Haig and the Lokey team went above and beyond to find us the perfect vehicle! They stayed in touch about supply chain disruptions and went the extra mile to make us happy. We love our new Atlas, and immediately took her on a cross-country adventure!
They're very helpful and they work the hardest to get u in your dream car
I am a long time customer of the Lokey family. Every time I am treated with respect and courtesy. If you like being treated honestly with no nonsense then come and visit Lokey VW. They always bend over backwards for their customers.
The service department corrected my issue in less than twenty four hours. Best service ever!
Amazing service. I had an emergency repair needed as my electrical panel fell down from the overhead 2 days before a planned road trip. I drove down to Lokey with little notice and Eric the service advisor was fantastic. He took me right in. They had the part and I was in and out in one hour. Saved me a huge headache, saved my vacation and had my on my way. Couldn’t believe how good the experience was.
Thought I had a screw in my tire only to find out it was in the tread. Danny noted low mileage and had an oil change done so I didn’t need another appt. Very satisfied with honesty about my tire, quickness of service and helpfulness of Danny.
Excellent location with a very helpful staff and excellent service center. I’ve gotten my last 3 cars from them.
My experience with this dealership was more than great it was also easy . Having 2 full time jobs I was worried about the complexity of getting a new vehicle so unexpectedly and with so much negative equity from my broken down vehicle . But Jason Ryndak took my situation with so much empathy and patience with a goal to help me find my next vehicle that checked off my main wants and in my price range and we did find it and he made it work . Thank you Jason for all the help and making such a stressful situation better . I suggest ...
Our salesman was Nick and he was great! Timely, courteous and well informed. He went above and beyond!
I spent 7 hours at the dealership while my car was worked on. But the kindness and great hospitality made the day go by fast. Complementary waters and snacks for while the guests wait was definitely a plus. I knew if I got hungry they would provide me with a shuttle to get food. I really appreciate the entire team at VW, everyone is welcoming and friendly.
Thank you for the great and kind service, especially Jean was very helpful and wonderful! Everything went smooth and quick.
Eric took great care of me. They handle my concerns immediately and had my vehicle back in great working condition before the end of the day. I highly recommend Lokey VW’s service department!
The service department is the best! 2nd car I have bought from them. Lifetime oil changes
I’ve been going to this car dealership for service ever since I bought my Volkswagen elsewhere in 2015. I liked the service dept. so much…that I bought my next car there, and so I could keep working with the guys I know in service if I ever needed anything. These guys are top notch. Bend over backwards for you. To Eric and all the guys in the service department: Thanks.
Always great service here!!
Our salesman was Julian and we had the BEST experience with him. He was knowledgeable, patient, accommodating and never pushy. I would suggest anyone to go to Lokey and ask for him if on the search for your next vehicle. We ended up getting an Atlas and couldn’t be happier with it.
The sales team was great! No pressure. Listened to my needs. Helped be so much before, during and after the paperwork was done. I WILL be back!
service was fast, polite and an efficient process. a great benefit to buying my car at Lokey VW.
Andy (salesman) was great. There was a misunderstanding about the warranty which Andy thought was 6 years and the Finance guy, I think Ben ? Said was 48 months. Well it turned out to be 44 months. So that was surprising. Also we don’t have anything on paper about the Warranty; we just have to trust it’s “in the computer” But we really like the car Thank you Kevin Lowe
Joe from parts he is the best.
I have fun coming in. Geneva takes very good care of my wife and myself.
I went to this dealership because they were in the KBB network and I was attempting to sell my used 2004 Mustang GT. I had went to various other dealers whom gave me low ball offers and didn’t value the car as much as Lowkey did. I worked with Damien and he was a pleasure to work with, made the whole process easy and most importantly, kept his word and followed through on the offer. My check has been received and cashed and I feel as though I got a fair value for my car. If I ever know anyone ...
Great experience overall! Tall mike and Kyle were extremely helpful and went the xtra mile to make sure I was happy with my new truck. They provided excellent customer service and they will do the same for you! I highly recommended shopping here for your next car. Ask for tall mike and or Kyle. They will make sure you get the best deal and treat you like family. 👌 ✅
Our salesman Joe Haig really came through for my husband and I by getting us the best possible deal on our new VW Taos. Expect top-notch customer service at Lokey VW, and don’t forget to ask for Joe!
The service personnel were knowledgeable and kept me informed of the progress with my car.
Thoroughly customer oriented. Good follow through and considerate of customers needs.Brian a super service rep!
Joe and Kyle where wonderful funny and a pleasure to work with . Thanks for dealing with me I can be a pain . Wonderful service and hope to do more in the future
This dealership is the best. I live out of town and have another VW dealership closer to me. However, it's always well worth the extra time and effort to come to Lokey VW. They truly care about your experience and make you feel like family. After coming here for years for routine service, I finally purchased a new vehicle here. I'm a single woman and I came away even more impressed. Not one time did I feel pressured or taken advantage of. We settled on a fair price for my new vehicle and they gave me an exceptional ...
Thank you so much for everything you did for all the wonderful work you did with my both car
Great group of guys. Top knotch service. I would highly recommend using them for your next vehicle purchase!
Best service around I would recommend this service department. Eric did a wonderful job on my car
Great service , professional staff. enjoyed the journey! Will see all again. Happy 4th of July!
I've been coming here for years for service on my VW. Yesterday I had the pleasure of purchasing my next vehicle from Lokey VM. Even in these trying times, they seemed to have a fair amount of inventory. They listened to what I wanted and didn't try to push me towards something else. They made me an excellent offer on my used vehicle. I felt the final price we settled on for the purchase of my new Taos was exceptionally fair. Geneva my salesperson was fabulous. Everyone treated me with respect. I have not gone away wondering if ...
I just purchased a Taos from Lokey Volkswagen in Clearwater. This was one of the most pleasant buying experiences I ever had. Being a single older woman purchasing a car on my own it is hard to find a dealership that you don't feel like you need to bring an interpreter or an advocate with you to find a new car. Geneva my salesperson was so knowledgeable and kind. Boy did she know her stuff... she not only knew the inventory and listened to what I wanted but she also didn't try to push me into anything. She ...
Joe made the process painless. He worked hard and was open about options. He stayed late for us. Very attentive and educationed.
Everything was great, and the salesman Joe had helped me a lot. He even called me few days later to check if I’m satisfied with the car.
I just want to thank my good man Tomas Suggs For the major help on a new vehicle, switching over is a big deal and he worked well with me for something better! Will definitely becoming back again to see work with him again thank you again!
Lokey service is just the best.. we have been taking our cars there for years. Everyone there is so helpful.. I want to give a special shout out to Brian Belviso and the mechanic Alex.. both super super employees
Chris in the service department makes ever visit so smooth. He discussed thoroughly my options. Highly recommend Lokey I have been a customer for years.
As a female car buyer, the dealership made sure that every price shown on my contract was explained entirely. They were very patient with me as I asked questions for clarification. It was raining the day I bought the car and being escorted under an umbrella was a nice touch.
Outstanding work by Zackary and Brian kept me updated with detailed information every step of the way... in the end I am very happy with the overall experience
An absolutely exceptional service provided by everyone! Friendliness, helpfulness and efficiency provides confidence in Lokey operations.
Lokey VW is a fabulous dealership due to their fantastic sales team, specifically Joe Haig, and finance team, specifically Kyle and Sean. We hav e been loyal customers for 5 years and have purchased 3 cars during this time period!! Straight up best people to work with … and Joe Haig is by far THE BEST!!! He’s the reason we done back again and again
What a wonderful experience it was buying with Lokey VW. Marcus jumped through hoops trying to help us get into the car we wanted & was so patient! Would definitely recommend working with them for your next vehicle.
Lokey VW try to be accommodating. Getting you in when needed. This does help. Good customer service.
Joe Haig was a great no BS salesman. I enjoy the straight forward info. It was a pleasure to deal with him!!
Joe Haig was great in helping me secure my new vehicle. Knowledgeable, helpful and patient. I know this because I am now officially a repeat customer! Thanks Joe for working with me twice - first in Dec 2018 and now
Great purchase experience at Lokey VW. The sales rep, Taylor C., was knowledgeable, patient, and courteous. He listened to what our needs were, and found the appropriate vehicle for us. Chad in the finance dept was efficient and made sure that the closing process didn’t take longer than necessary. This is my first VW purchase, and I am now wondering why I waited so long. I will absolutely be back to this dealership for my next one.
Joe is the best salesperson I have had the pleasure of doing business with him
The sales rep I had did a great job but getting to the finance manager to sign my deal took way to long
Went in with my wife and got amazing service from Mrs. Geneva. The process was very smooth and she was able to find exactly what my wife wanted and when. The oil changes and car washes is a pleasant touch aswell. I can honestly say they take care of thier customers.
Got a new car after my other one decided to stop working. I was in a Frantic as rental cars can add up. They made the process pain free and exciting, could not have asked for a better car. I will forever have a VW as the ride is so smooth and not a gas Hog.
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