Customer Testimonials

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DealerRater Sep 8, 2024

Joe is fantastic! He is very knowledgeable and took his time answering every question I had. I am lucky to have had him for my first car purchase!

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DealerRater Sep 7, 2024

Less was extremely patient and treated me in a friendly manner. He honestly helped the time pass so much quicker. I highly recommend seeing him!

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DealerRater Sep 4, 2024

Joe was great work with. Definitely recommend. Taylor from finance was also wonderful. We bought a Toas

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DealerRater Sep 4, 2024

My wife and I purchased a 2024 VW Atlas from Alessio and we were very pleased with the outstanding customer service he provided. Alessio was very knowledgeable about the different Atlas models and took his time to ensure we made the right decision. The delivery of the vehicle was fast and the car looked amazing. We highly recommend purchasing a car from Alessio and Lokey VW.

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Facebook Sep 2, 2024

Loved our experience here! Alessio (Les) was truly amazing and made our entire car buying journey a pleasure. The whole process was definitely different than all of our previous experiences with car salesmen and dealerships, which was so refreshing! He did not pressure or rush is, he wasn’t fake and trying just to sell us. He was just down to Earth, friendly, trustworthy, very knowledgeable answering all of the questions we had, accommodating to our schedule, respectful of our time and so kind to our two children, making sure they felt a part of the whole process and fun ...

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DealerRater Sep 1, 2024

Richard was outstanding! He treated us so well that we bought another car from him the next day! I'm not sure you can top that. 11 out of 10. Taylor was excellent in financing, too. Double win. Best experience I've had in a long time. Can't go wrong with these guys.

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DealerRater Aug 29, 2024

Alessio was an easy going and relatable guy who met me exactly where I needed to be in my car buying experience. He was explanatory, reassuring and professional. He took the time to make sure I was happy with my purchase. He didn’t want me to settle and truly values customer satisfaction.

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DealerRater Aug 29, 2024

Very nice very good seller and very helpful perfect service I love my new car

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DealerRater Aug 28, 2024

I have used Lokey for 10 years and purchased multiple vehicles through them. Alessio was able to get me into an Atlas within my price range and I couldn't be happier.

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DealerRater Aug 27, 2024

Alessio (Les) was truly amazing and made our entire car buying journey a pleasure. The whole process was definitely different than all of our previous experiences with car salesmen and dealerships, which was so refreshing! He did not pressure or rush is, he wasn’t fake and trying just to sell us. He was just down to Earth, friendly, trustworthy, very knowledgeable answering all of the questions we had, accommodating to our schedule, respectful of our time and so kind to our two children, making sure they felt part of the whole process and fun as well! He put in ...

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DealerRater Aug 27, 2024

Joe was good and helped me through my experience. He was honest and I didn't feel pressured or stressed during the entire buying experience. I will definitely buy from Joe again in the future provided I return before he retires in 900 or so days.

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DealerRater Aug 27, 2024

My experience at Lokey was the only experience I've had at any dealership in my life (I'm 56) that I came out feeling great. Joe is a great sales guy and seems to be an all-around good guy. Joe has great dad jokes that kept me and my son entertained and laughing while waiting on the finance department. We had a great experience and would definitely buy from Joe again in the future.

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DealerRater Aug 24, 2024

We would like to thank both Alessio and Jeremy Benavenle for their ability to get things done! We got a fair deal on a great vehicle and everyone was happy! You should both be proud. Thanks again, Bet & Terry S

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DealerRater Aug 24, 2024

They have very friendly and helpful service, Less was relatable and made sure we were comfortable throughout the process.

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DealerRater Aug 24, 2024

Alessio was extremely helpful and knowledgable! He made the entire process enjoyable for my fiance and I! We are so excited about our new 2024 Tiguan that we willl joy for years to come! Thank you for everything Alessio!

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DealerRater Aug 24, 2024

Alessio was amazing! Made a process my fiancé and I were nervous about smooth and easy going. He put us in a 2024 Tiguan R-Line that is perfect for us starting a family. Thank you so much.

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DealerRater Aug 24, 2024

Less was amazing and super attentive oh what we were looking for. He made us feel very comfortable and treat my kids like family, I definitely recommend buying from him too salesman I’ve ever dealt with.

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DealerRater Aug 23, 2024

Came to Lokey in an emergency situation. Les helped every step of the way with easing my concerns and getting me into a vehicle that I loved! Look forward to referring people his way knowing that they will be in good hands.

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DealerRater Aug 18, 2024

Joe is a very sweet and honest guy. He will let you know what he thinks is best for you and he will work with you on just about anything.

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DealerRater Aug 17, 2024

Hello I just want to say that Joe Haig was incredible he was a specialist in selling cars and who gave me a lots of advice and I recommend Joe Haig for at the dealership to service you and I really appreciate all that what he has done for me and thank you

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DealerRater Aug 13, 2024

I worked with Jeremy Benavente at Lokey VW. I was welcomed immediately and he answered all of my questions without pressuring me to make any decisions. I felt comfortable throughout the whole process, Jeremy and I made a great deal on 2021 Subaru Forester and I could not be happier. Taylor in finance was also so great. He answered my questions and worked with my credit to find me the best pricing options. Even after I left the dealership these guys followed up to make sure I was happy and to answer any questions I might have. I highly recommend Lokey ...

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Google Aug 9, 2024

Ask for Jeremy B! He did such a wonderful job answering all my questions. No pressure just smooth transaction! 😌 10 stars! ⭐️

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Google Aug 8, 2024

Had an amazing experience at Lokey VW. This time I didn't buy a VW but a pre owned Jeep. My salesman Jeremy Benavente was awesome. Took his time and was very friendly. No pressure sales approach and understood my needs. The sales manager and F&I guy was amazing as well. We will be purchasing my daughters car there next year as well.

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Google Aug 8, 2024

It was my first time purchasing a car, I had the most amazing experience with Dominic and Taylor (the manager). They truly helped me based on my budget and needs and went above and beyond to get me the best deal. I will be recommending to everyone I meet to take their business here. We had a small hiccup but they made things right and I give them a 10/10! Thank you!

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DealerRater Aug 7, 2024

Amazing service I came to him in hard situation and he did whatever he could to get my in a vehicle in my price range and did it with a smile the whole time I will definitely be a long term client!

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DealerRater Aug 7, 2024

I've purchased cars for years from Lokey VW but this was the best experience I've ever had there. My salesman Jeremy Benaventa was excellent. Great personality, understanding and helpful. The sales manager was great and also Taylor in finance. I'm loving my pre owned Jeep. Thank you.

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Google Aug 6, 2024

Shout out to Richard smith for being the best sales man EVER I walked on the lot with little to no idea what kind of car I wanted and he took the time to get to know me and what I like to help find a car just right for me! #newcarwhodis

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DealerRater Aug 2, 2024

I was completely impressed with Austin’s professionalism and customer service. We will be back! Thank you Austin for all your help.

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Google Aug 2, 2024

Jeremy is awesome!! Made my experience buying my 2023 Taos smooth and pain free, was very friendly and polite.

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Google Aug 1, 2024

I had the pleasure of working with Austin S, on the sales side. He was very easy to work with and got me through the process easily and quickly. I was then introduced to Taylor K, and he was very professional when walking me through the financing and document execution. overall a great experience! Thanks guy's for getting me back on the road !

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Google Aug 1, 2024

Walked in the dealership nervously but Richard Smith made me feel right at home. He was the absolute best! If you are looking for a new car go holla at him (Richard Smith) he will take care of all your car buying needs. Oh and i love the my new Passat!

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Google Aug 1, 2024

I had an absolutely great experience with Alessio my salesman. He was very patient with me as it took me a couple days to make my decision. He was not at all pushy and was very honest throughout the whole process. We are very happy with our purchase and the dealership. If you need a car go and see Less!

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Google Jul 31, 2024

What an amazing experience with Less and this Dealership!!!! I was treaded as a friend and not just a customer making a purchase! Less went above and beyond to get me into a new vehicle! The whole process was less than 24 hours for my brand new cars keys to be in my hand!!!! Taylor in finance worked his magic and made it happen even though there were few hoops to just through! Both were so great the whole experience was painless! They have a customer for life! If you’re looking for a new vehicle 💯 would recommend this place! Ask ...

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DealerRater Jul 31, 2024

Less was amazing! Best service ever! I would never go anywhere else! Taylor in finance did all he could to get me into my new car! Overall the whole process was less than 24 hours even though there were a few hoops to jump through! Less treated me like a friend and not a deal! A wonderful experience and would recommend to anyone looking for a new vehicle! Thanks guys so much!!!!!!!!!

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Google Jul 30, 2024

"I had a fantastic experience at this dealership! Austin S, was friendly and knowledgeable, he even came in early to accommodate my timing. He definitely went above and beyond to make sure I found the right car for my needs. The financing process with Taylor k, was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a new car."

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Google Jul 29, 2024

I’m rating Alessio 5 stars, this rating truly goes to him! We really only interacted with him, besides the finance guy… Alessio was amazing and helpful. He was so sweet and great with kids. He explained the car situation to us and got us an amazing trade in value for my car. I went in there knowing what I wanted and he didn’t try to up sell me or deter me like most do. What an amazing customer service rep, we need more like him! He understand what I was asking, no pressure. I felt super comfortable around him ...

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Google Jul 27, 2024

The team at Lokey is the best! Ask for Richard and it will be the most enjoyable car buying experience you've ever had!

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Google Jul 26, 2024

I love Lokey VW! This is my 3rd VW purchased here. Trevor & Taylor were both extremely helpful in explaining the details of my purchase and how my different options could benefit me in my particular situation. Everyone here is genuine, and their Service Department is top-notch as well.

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DealerRater Jul 26, 2024

Dominic was professional and helpful. The dealership got us close to where we wanted to be financially.

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Google Jul 26, 2024

Love this place and Richard and Caleb are extremely friendly and make you feel welcome, i definitely will be coming back

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Google Jul 25, 2024

My husband and I got a car from Lokey last year and had a great experience. Since then our needs have changed, and our family is expanding soon with a baby boy! Lokey made it super easy to trade in our car and find a new one that perfectly fits our new future needs. Richard S (the sales rep) and Taylor K (the finance guy) were not only very knowledgeable but super fun and enjoyable to work with. I highly recommend them to anyone who's in the market or trying to plan for the future!

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Google Jul 25, 2024

A few months ago, I went into Lokey to buy my first VW. My husband referred my brother and my daughter there months before that. I figured I would join the Lokey VW craze. At the time there was also a $500 daily test drive drawing incentive going on. Jason, our salesman, pretty much assured us that we'd win the $500 drawing. Thinking back, it was basically a sales tactic to entice my husband into trading in his 2 year old car for a higher end model. He's a great salesman and was very knowledgeable, but to this day, we haven'...

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Google Jul 25, 2024

This place was wonderful to go to, they were super helpful with my purchase of my Taos. Richard Smith is the guy to go to, he was so kind and thoughtful when helping us out, both on the phone and in person! I highly recommend this place.

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Google Jul 24, 2024

My many years of being serviced at Lokey VW CW has been nothing but great. I had an incident with my car recently and GENE in the service department went above and beyond to make sure my car was ok and safe to drive. GREAT customer service

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Google Jul 23, 2024

I mean this in the best possible way: Lokey Service is like the Stepford auto repair shop. Everyone I've interacted with there is amazingly cheerful and professional, and they bend over backwards to get the job done right and fix any issues.

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DealerRater Jul 23, 2024

Hands down the best car buying experience I have ever had. And it’s all thanks to Howard at lokey Volkswagen and his dedication to getting me the best deal possible

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DealerRater Jul 23, 2024

First time buyer. And I must say that Howard at Lokey volkswagen is the person to see. He explained and walked me through the entire process, ensuring that I was getting the best deal and best car for my situation and budget. If you looking to get into a new or newer to you car at lokey volkswagen on US 19 Florida Ask for Howard and tell him I sent ya!!!

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Google Jul 20, 2024

I had great experience at Lokey today. Thank you Richard one more time, you made this easy and simple. Whole team is amazing. Definitely would recommend.

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Google Jul 17, 2024

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Google Jul 17, 2024

Austin S. was a gem to work with! Austin was kind, polite and professional and knew what he was talking about! My first time purchasing a car and they made it easy and convenient. I was in and out in a short time frame. On another note, the restroom was unkempt and back of house communication after my purchase had been difficult. I had trouble reaching someone about my tag transfer and when I did, they said they would call me back in one hour and I never heard back. I had to follow up to ensure the transfer was ...

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Google Jul 16, 2024

Just got my new Taos from Lokey and it was such a great experience! Richard Smith took great care of us and helped us get to the price we wanted! I highly recommend asking for Richard as he does want the best for you! This place is great and I recommend to anyone looking for a car. The free oil change for life is a steal!

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DealerRater Jul 15, 2024

Dominic has sold me two cars now for my kids and I couldn’t be more pleased with his professionalism, response time and overall the dealership made the experience enjoyable.

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Google Jul 14, 2024

Took my car in for the first time to be serviced. They had it fixed 2 days ahead of schedule and Chris took great care of us during the process.

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DealerRater Jul 13, 2024

Very good salesman, easy to work with and helpful. Genuinely interested in our needs and concerns

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Google Jul 11, 2024

Great service everything went smooth and i love my new car ..

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Google Jul 11, 2024

Jason Ryndak made the process smooth and easy, while getting the best deal possible.

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Google Jul 11, 2024

I had the best experience buying a car from Lokey! Richard (sales) and the business manager (I wish I could remember his name) were considerate and low pressure throughout the buying experience. I walked away feeling like they cared about my needs, not just making the sale. I would highly recommend buying from Lokey and asking for Richard to assist with the sale.

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Google Jul 11, 2024

Richard Smith was our sales man. He did a great job. He was very knowledgeable took his time to explain how the car works. Said if we have any other questions call any time.

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Google Jul 11, 2024

Thanks Richard S for the new car! Lovely experience with Richard, and Volkswagen.

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Google Jul 10, 2024

My sales person was Richard Smith. He was such a pleasure to work with - personable, friendly and most importantly HONEST. I did not feel like he was trying to pull a fast one over on me just to try and make a deal. I highly recommend coming in to see Richard as was very professional and very nice. Thank you Richard!!

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Google Jul 10, 2024

Richard Smith was my sales rep and he was absolutely wonderful to deal with.

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Google Jul 10, 2024

WOW!!!!! You need a car ? Go see Alessio. He’s amazing at what he does. He really took the time to make it as simple as possible. I would highly recommend Alessio if you’re looking for a new vehicle.

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DealerRater Jul 8, 2024

Great service from all! Went and found the car I was was looking for and then worked with us on timing.

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DealerRater Jul 8, 2024

We had a great experience and fair negotiations. We’re happy with our CPO Tiguan.

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Google Jul 5, 2024

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DealerRater Jul 3, 2024

Howard was great! He was Very knowledgable, professional, and friendly! It was such a pleasure working with him! He stayed way after closing to make sure we got to leave with our car and didn’t pressure us into settling. We will definitely be back to Volkswagen for future purchases. If you go, make sure to ask for him!

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DealerRater Jul 3, 2024

This dealership worked with us when we needed it and Joe was great helping us with the car.

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DealerRater Jul 2, 2024

The process was great, everyone was friendly and just over all great experience.. thank you again

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DealerRater Jul 2, 2024

We had a great experience here at Lokey VW with Howard and Chett. We had been looking for cars at several different Brand lots for over a month. The customer service and interactions with the Sales rep and managers make a huge impact on our experience. Howard was quick to approach us and all around friendly and pleasant. Once he helped us find the car we loved, the assistance from the Manager Chett was icing on the cake. He truly made us feel that he was dedicated in doing everything he could to assist us and get us the best ...

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Google Jun 30, 2024

Less was extremely helpful and did a great job finding me exactly what I was looking for. I feel I got the vehicle at the best price possible He made the whole process quick and painless.

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DealerRater Jun 30, 2024

Less was extremely helpful and did a great job finding me exactly what o was looking for. I feel I got the vehicle at the best price possible He made the whole process quick and painless.

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DealerRater Jun 30, 2024

Very Professional Consistent & made sure I got the car of my dreams & to all the staff job well done I love my car

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Google Jun 30, 2024

We had absolutely amazing service at Lokey Volkswagen! We are new to the US and the team was able to help us with a new Taos. Richard, our sales rep was very knowledgeable and helpful, Keagan and Taylor sharpeneded their pencils and made us a deal we couldn’t refuse! Would recommend Lokey to anyone!

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Google Jun 30, 2024

Xavier was very patient and helpful! We will be seeing him again

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Google Jun 30, 2024

Xavier was awesome!!!! Thank you for helping us find my dream car 🙌

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DealerRater Jun 27, 2024

They knew I was coming had car and paperwork going! Loved the service! Would recommend to my friends

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DealerRater Jun 27, 2024

Geneva from Lokey Volkswagen in Clearwater did a great for me! She worked a deal and was always meeting everyone with a smile and a "no worries" attitude! The day I closed on the car was the day the system was hacked all across the country yet she and the rest of the team there at Lokey still made it happen! Great Job guys! I'm having a lot of fun driving around town in my little red convertible Bug!

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DealerRater Jun 26, 2024

Joe was a very helpful sales person and got me in store because he called me back in a timely manner and quickly got answers to my questions. He was a nice person, not just trying to push a sale. Others that helped me in the dealership were very helpful and made my first experience buying a car easier than anticipated.

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Google Jun 25, 2024

Would highly recommend this dealership for anyone looking for a certified used car. Worked with Xavier Torres who was amazing and listened to our needs for our car search. He was very pleasant and made the process very easy and stress free!!

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Google Jun 25, 2024

Xavier Torres was easy to work with. Easy going. Made the car buying experience worth it.

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Google Jun 22, 2024

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Google Jun 22, 2024

I had an amazing experience at Lokey Volkswagen ! Our salesperson was Xavier Torres, He was excellent! He helped us with all of our questions with ease and made it an easy decision to purchase the vehicle right for us . 5 stars

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Google Jun 20, 2024

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Google Jun 19, 2024

I went in this week and was instantly greeted by Geneva and she showed me both used and new versions of the model I was looking at (Jetta). Even though I was not making a purchase that day she got me all the information on all the models I was interested in and very sincere in evaluating if the used models would be a good purchase. While I did not end up purchasing a car from this location, I cannot recommend Geneva enough. She listened to my likes, dislikes, was super knowledgeable, ready to give any niche information on the ...

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DealerRater Jun 18, 2024

Joe & Corrine were wonderful from start to finish! Joe made sure that all questions were answered along with making sure the vehicle was ready to go. Corrine made the paperwork quick & easy. 100% recommend!!!

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Google Jun 16, 2024

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DealerRater Jun 15, 2024

Joe is a great representative for Lokey VW. He listens to our objectives and presents alternatives without making us feel like he is pressuring us for a decision. He is just a really nice guy and a pleasure to work with. We are looking forward to working with him on our next purchase.

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Google Jun 15, 2024

Overall experience w dealer and sales person was positive. Purchased a used Ford Expedition Limited and the condition was very good. Financing also was straight forward

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Google Jun 14, 2024

Finally a dealer that does what they say they are going to do. True to their words. I thought there was going to be issues because they could not put it in writing but they honored every thing they said with out any issues. THANK YOU GUYS!!!!

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DealerRater Jun 9, 2024

Joe has helped me before and this time he’s done an even more of an amazing job helping me out with my trade in. I would recommend him to everyone who wants to shop at Lokey VW.

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Google Jun 9, 2024

Sieyur helped us find the perfect car for my son! No pressure at all, made it quick and easy. Highly recommend working with Sieyur

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DealerRater Jun 8, 2024

Joe went out of his way to help on a bad car situation that my significant other had gotten into. He went through many different options and spent over 4 hours with us. Him and his team went above and beyond to help us out.

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DealerRater Jun 7, 2024

My sales Lady Geneva Carr is the absolute best she spent the whole entire day making sure the last car we purchased there was the one I truly wanted after looking at five different cars getting prices on all of them going back and forth from car to car never once was I pressurized or rushed into doing anything She's definitely not the average sales person she's always there for you whether you're ready to purchase a car or whether your there simply just looking I must say after dealing with Lokey VW for the last 4 years ...

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Google Jun 7, 2024

Sieyur Lyons helped me buy a brand new Car! He was awesome to work with and helped me find the perfect vehicle for me!

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DealerRater Jun 1, 2024

Alex was a true professional throughout our car buying experience. He is very informative about the vehicle and the process with VW. We highly recommend Alex and his dealership for all the attention they provided us and the ease of the entire purchase.

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DealerRater Jun 1, 2024

Less was extremely helpful and was extra patient with me to ensure I got the vehicle at the best price. He made the whole process easy and enjoyable!

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DealerRater May 31, 2024

Great dealership! We bought our car through Geneva and she’s one of the best sales representatives i’ve ever met. Very caring, polite and answered all questions that were needed to ask. Additionally Keagan the sales manager was very helpful and attentive as he was helping with our sale

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Google May 30, 2024

If I could rate this place 10 stars I would. Alanna from customer care has been one of the best customer service agents I've ever had the chance to work with. She went above and beyond to get me the information I needed about my vehicle. So professional and kind. She is an absolute asset to the lokey VW team. Give this girl a raise!

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DealerRater May 30, 2024

Great service! This is the second car we bought with Dominic. Thank you for the help and kindness!

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DealerRater May 29, 2024

This is the 2nd vehicle I purchased from Joe. Joe doesn’t mess around . He wants you to be completely comfortable with your sale and purchase. When I’m dealing with Joe I feel like I can talk to him like a brother . He is sensitive to my concerns . He takes whatever time it takes to make you happy and checks all the boxes for what you want as opposed to only what’s good for te dealership. KATHY

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